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FAQS
Confused about holiday order processing and refund timeline?
Q: How long does the whole return-refund process take?
A: After we receive and inspect your returned item, refunds will be issued within 3-5 business days. The arrival of refund funds depends on your payment platform processing rules. Thank you for your understanding.
Q: Can I reserve goods for several days after checkout?
A: Temporary order reservation is not supported. Please complete checkout and confirm order info once you finalize your choice.